Instagram Commerce Automation

Sell More.
Always Open.
On Instagram.

An AI sales assistant that knows your products, answers DMs, takes orders, and sends payment links — so your Instagram shop runs 24/7, even when you don't.

$ new_order detected — auto-reply sent
Official Meta Business Partner
chloe.bennett
INSTAGRAM DIRECT
Sauzy AI IS HANDLING THIS CONVERSATION
0min
TO GO LIVE
0%
INQUIRIES AUTOMATED
0/7
ALWAYS ON
Capabilities

Built for
Instagram sellers.

Every feature is built for how Instagram selling actually works — DMs, comments, stories, orders, and payments.

01 / 06

Instant DM Replies

Every direct message gets a knowledgeable reply the moment it lands — midnight or midday. Turn curiosity into orders before customers move on.

02 / 06

In-DM Orders

Your AI collects product choices, sizes, quantities, and delivery details inside the conversation — then sends a secure pay link so customers check out without leaving Instagram.

03 / 06

Comment Automation

When someone comments on a post, your AI follows up privately in their DMs. Every comment becomes a conversion opportunity.

04 / 06

Story Replies

When a viewer replies to your story, your AI picks up the conversation instantly — answering questions and guiding them toward a purchase.

05 / 06

Secure Pay Links

Stripe-powered payment links sent right inside the DM. Customers tap, pay, and you get notified — all without sharing card details in chat.

06 / 06

Human Handoff

Complex deals or sensitive questions escalate instantly to your team, with the full conversation history already loaded.

Inside Sauzy

Your shop, at a glance.

Orders, revenue, and every AI conversation — organized the moment you log in.

sauzy.app/business/dashboard
Marlow & Co.
Management
Dashboard
Instagram
Inbox
Products
Orders
Customers
Billing
Settings
Dashboard
Marlow & Co. · This week
Total Revenue
$18,240
Avg order $86.40
Orders
212
12 today
AI Handled
84%
of all replies
Customers
1,204
38 products listed
Order status
Last 30 days
64
Completed · 46
Pending · 15
Cancelled · 3
Performance
Headline numbers
Average order value$86.40
Median reply time8s
Completion rate94.1%

Handled automatically. Escalated when it matters.

Routine questions get an instant reply. Complaints and edge cases go straight to your team.

sauzy.app/business/inbox
Inbox
Manage customer messages
Live
A
Is the vintage denim jacket still available in a medium?
2m ago
Yes — one medium left, $68. Want me to hold it for you?
OpenBrowsing
N
Can you do free shipping if I order two?
14m ago
I can knock $5 off shipping over $120 — you're just $12 away!
OpenConsidering
P
My jacket arrived with a broken zipper 😞
26m ago
I'm really sorry — I've flagged this for our team to sort a replacement right away.
PendingHuman Handover
J
Perfect, I'll take it! How do I pay?
41m ago
Great choice — sending your payment link now. Order #2291 held for 30 minutes.
OpenCheckout
Order & Ops

From inquiry
to paid — automated.

Automated Order Taking

AI collects product choices, sizes, quantities, and delivery details inside the DM — no external forms needed.

One-Tap Payment

Once the order is confirmed, your AI sends a secure Stripe pay link right in the chat. Customers tap, pay, done.

Smart Human Escalation

When a deal needs a human, your team takes over instantly with full conversation context — zero repeated questions.

Why it works

AI Handles the Routine

Product questions, stock checks, and order details — handled instantly so your team focuses on what moves the needle.

Conversations Stay on Instagram

Customers ask, browse, order, and pay without ever leaving the app they're already in.

Full Context on Handoff

When your team takes over, the entire chat history is already there. No one repeats themselves.

Replies in Seconds, Not Hours

Every DM, comment, and story reply gets an instant, informed response — day or night.

Setup

Live in minutes.

01

Link Your Instagram

Connect your business account through Instagram's official API. Secure, official, one click.

02

Add Your Products

Upload your catalog and set your assistant's tone and selling style. No code needed.

03

Go Live

Your AI starts handling DMs, comment follow-ups, and story replies automatically from day one.

04

Connect Stripe

Link your Stripe account so your AI can send payment links and take orders directly in chat.

05

Track Results

Monitor orders, revenue, and every AI conversation from your dashboard.

Questions

Still on the fence?

Is this against Instagram's rules?

No — SauzyAi connects through Instagram's official Graph API as a Meta Technology Partner, the same access method Meta requires for any business automation tool.

Do I need a website?

No. Browsing, questions, ordering, and payment all happen inside Instagram DMs. A website is optional, not required.

What happens if the AI gets something wrong?

Anything outside its confidence — a complaint, an unusual request, a price it can't verify — hands the conversation to you instantly, with the full history already loaded.

Can I jump into a conversation myself?

Any time. The moment you reply manually from Instagram, the AI steps back for that conversation — it won't talk over you.

Will it sound like a bot?

You set the tone and personality once. Replies are grounded in your real product catalog, not generic scripts.

How long does setup take?

About five minutes: connect your Instagram account, add your products, and you're live.

Free 14-Day Trial

Your shop
never sleeps.

No credit card required. Connect your Instagram and you're live in under five minutes.

Official Meta Business Partner

Approved Meta Tech Provider with authorised API access — built on Instagram's official Graph API, so your account stays secure and fully compliant.