A Chatfuel alternative
built on your Shopify catalog
No bot to build, no keyword rules to maintain. Connect your Shopify store and Sauzy answers Instagram DMs from your real products, variants, and stock — checkout stays on your own store.
A catalog that answers, not a bot you assemble
| Sauzy | Flow-Builder Bots (e.g. Chatfuel) | |
|---|---|---|
| How replies are built | Generated by AI from your live Shopify catalog — no bot flow to assemble. | You build the bot: blocks, keywords, and conditions, then maintain them. |
| Handling the unexpected | Answers product, variant, and stock questions no one scripted in advance. | Only answers what a flow was built for; anything off-script dead-ends. |
| “Do you have it in stock?” | Checked against real Shopify inventory, per variant, at the moment of reply. | Not checked unless you wired a live inventory lookup into the flow yourself. |
| Focus | Purpose-built for Instagram DMs, comments, and Story replies for Shopify sellers. | General-purpose bot builder spanning Messenger, WhatsApp, and more. |
| Checkout | A cart link to your own Shopify store — your discounts, shipping, and taxes apply. | Depends on what you build; commerce is layered onto the flow. |
| When it's unsure | Hands the conversation to you automatically, with full history loaded. | Follows whatever fallback path you designed — or stops. |
“Flow-builder bots” describes the category of block/keyword-based automation platforms generally, of which Chatfuel is a well-known example — not a claim about any specific plan or feature Chatfuel currently offers.
Switching, answered
Is Sauzy a Chatfuel alternative or something different?
It removes the need to build bot flows for product and stock questions. Instead of assembling blocks and keyword rules, you connect your Shopify store and the AI answers from your real catalog — including questions no flow anticipated.
Do I have to build a bot to get started?
No. There's no flow to design. Connect your Instagram account and your Shopify store, set your tone once, and the AI starts answering from your live catalog.
Can it answer questions a scripted bot wouldn't handle?
Yes — that's the core difference. A scripted bot only answers what it was built for. Sauzy is grounded in your actual product data, so it can answer about products, variants, and stock that no one wrote a rule for.
Does it work across the same channels?
Sauzy is focused on Instagram — DMs, comments, and Story replies — rather than being a general multi-channel bot builder. That focus is why it can go deep on Shopify catalogue accuracy.
Will switching mean migrating my catalogue?
No. Sauzy reads your existing Shopify products and variants directly — nothing to re-enter. Customers still check out on your own Shopify store.
How is pricing structured?
Sauzy is priced on AI-handled conversation volume, with the Shopify integration included on every plan. See the pricing page for current plans.
Stop building bots. Start selling from your catalog.
Connect your Shopify store and go live in minutes — no credit card required.